High-performing New Zealand organisations are 77 per cent more likely to have integrated automation, real time data flows, analytics, and agile approaches.* Process optimisation and a culture of continuous performance improvement are at the heart of successful agile organisations.
Source: IDC InfoBrief: New Zealand’s State of Agility 2021.
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Automating processes, reducing waste, and removing manual steps can drive massive gains in customer experience, employee experience, and operating efficiencies. Datacom’s process optimisation approach brings clarity to the process landscape, exposes the critical path to value, and delivers a road map to drive meaningful change.
Many organisations are struggling to respond to rapid and unpredictable customer demands and changes in the market, while also maintaining efficiency and cost competitiveness. Successful organisations build processes that can quickly adapt with agile approaches to drive continuous improvement through incremental and sustainable experiment and change loops.
New digital process tools also provide new insights that allow leaders to monitor and make decisions in real time, on where and how they can drive further efficiency.
Datacom’s process optimisation approach uses a structured framework to rapidly assess challenges and identify where to start to deliver the most value.
Datacom’s process optimisation approach delivers the expertise, experience, and technology to help organisations improve their processes:
Use our lean process optimisation worksheet to identify opportunities for your organisation to reduce waste, increase efficiency, and drive better customer experience through process optimisation.
Using a staged approach to identify and consider areas of friction or concern, alongside areas of opportunity, the Datacom lean process optimisation worksheet serves as a fantastic starting point for unlocking digital agility.
Contact one of our specialists below for expert assistance with applying the worksheet to your organisation.
In a highly competitive and rapidly changing market, efficient and flexible process is critically important — and in a digital-first world, Datacom is a leader in achieving this.
Our process pulse assessment is a fast and straightforward way to get started:
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Organisational performance is driven by five strategic agility themes. Explore the other four themes to find out how you can apply these insights to drive agility in your organisation.
Business is changing faster, and the challenges of 21st-century economies are evident everywhere. From talent shortages and remote workforces, supply chain tension and geopolitical volatility, and shifting customer demand and aggressive competition — change and uncertainty are the norms. Discover how your peers are meeting these challenges, and leveraging their newfound focus on agility.
Download IDC InfoBrief: New Zealand’s State of Agility 2021, sponsored by Datacom.
Download your copy of IDC InfoBrief: New Zealand’s State of Agility 2021 and get industry-leading insight from New Zealand senior leaders and market analysts.
The modern demands of the public sector, at every level of government and to every public service and platform, continues to bring new challenges to the market. Expectations born of the private sector are increasingly driving constant change, and new technologies and transactional platforms bring new opportunities and challenges every day.
Download IDC InfoBrief: New Zealand’s State of Agility 2021 — Public Sector, sponsored by Datacom, to see how digitally-enabled agility will continue to define successful outcomes.
Download your copy of IDC InfoBrief: New Zealand’s State of Agility 2021 — Public Sector and get industry-leading insight from New Zealand public sector senior leaders and market analysts.
