A man and woman reviewing an asset checklist in a warehouse

New Zealand

Asset lifecycle services

Asset management made effortless, combining our deep expertise with solutions designed specifically for the modern workplace.

Optimising asset lifecycle management for your business.

At Datacom, we make IT lifecycle management simple and efficient. Our services cover the full asset management lifecycle—from refreshing your IT fleet to responsibly retiring or redeploying equipment, our asset lifecycle services support your business and your technology. 

With over 100 experts across New Zealand and Australia, we bring unmatched local knowledge. Our certified specialists provide advice tailored to your needs, whether you're looking for enterprise asset management, servers and storage, or networking solutions. And with a focus on transparency and efficiency, we’re here to guide you with data-backed recommendations at every step of your asset lifecycle. 

With us, you’ll enjoy better asset utilisation, reduced waste, clearer insights, and smarter licensing. Plus, we save your IT team time while promoting sustainable, human-focused solutions.

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Transform your IT asset management lifecycle

Our asset management services can be adopted as either a modular approach over time, or a complete all-encompassing solution. We work with you to find the best solution to unlock the greatest value from your IT assets, providing a clear path to plan, optimise, modernise and manage your workplace experience.

  • Procurement and catalogue management

    Our approach to streamlining procurement and catalogue management includes technology roadmap planning, persona modelling, digital procurement solutions, and innovations that go beyond traditional laptop technology.
  • Warehousing and logistics

    We provide secure and reliable warehouse facilities governed by ISO standards. We optimise logistics by providing buffer stock management, just-in-time delivery, and tailored solutions to meet your unique needs.
  • Pre-provisioning

    We make sure your devices are ready-to-use, updated, and tailored to your specific needs by providing staging and imaging, evergreen image management, and asset tagging.
  • Onboarding and deployment

    We enable a smooth transition every step of the onboarding and deployment process with efficient onboarding workflows, smart lockers for seamless pickup, floorwalkers and post-install support.
  • Application packaging and delivery

    Ensure smooth access and functionality with tailored solutions for packaging and distribution, application modernisation, and integration of cloud desktops and cloud applications like M365.
  • Device support

    We provide self-help tools, virtual assistants, and service desk solutions, as well as onsite support, VIP services at tech bars, and reliable hardware repair to keep your devices running smoothly.
  • Device management

    Enhance your device management with automated asset visibility, robust security and compliance measures, and patching with antivirus support. We also offer cost optimisation, asset forecasting and planning.
  • Asset recovery and retirement

    Recover and retire your IT assets through certified data destruction, responsible recovery and disposal, and residual value recovery that maximises security, sustainability, and value of assets.
  • Reporting and insights

    Take a strategic approach to managing your IT assets with enhanced end-to-end reporting that empowers informed decisions enabling effective planning and accurate budgeting.

With our expertise, industry insight and market position, we can help optimise your people, your performance and the planet at every step of the asset lifecycle.

  • Unique business value

    Make cost-effective decisions, reduce downtime, and extend the lifespan of your critical infrastructure by optimising your tech to work smarter and tracking your IT assets from acquisition to disposal.
  • Improved performance

    Increase the utilisation of your IT assets, including software, for a greater, more efficient lifespan and enhanced performance.
  • Risk management with 360° visibility

    Create a single source-of-truth and reduce risk by visualising your entire IT estate and its utilisation — enabling greater insights and decision-making.
  • Collaboration

    Stay organised, work as a team, and achieve shared goals by centralising information and tasks enabling everyone to see the status of IT assets, maintenance timelines, and performance details.
  • Sustainability

    Infuse sustainability at every stage of the asset lifecycle. Consciously control everything from vendor choice to warehousing, through to responsible retirement. 

Get more life from the lifecycle

Navigate IT asset lifecycle management with ease and confidence by choosing Datacom's tailored solutions and expert guidance to meet your unique business needs.

Discover

Better understand your hardware and software utilisation, configuration, licensing, return on investment (ROI) and ownership. 

Acquire

Align procurement to your business strategy. Set standards for equipment and brand quality that improves user experience. 

Provision

Set your business up for success from the get-go. Access innovative ways to deploy and streamline your IT assets, from staging and imaging to onsite deployment and user training.

Manage

Visualise, maintain, manage, and track assets. Plan and predict accounting for all your software and hardware assets. 

Retire

Gain deep insights into your IT asset utilisation to help plan and predict your IT needs beyond today. Sustainably repurpose or retire your IT assets with various responsible end-of-life options.

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Explore more of our asset management solutions

Need more than just hardware?
Incorporate software management and licensing services in your asset lifecycle.
A man and woman reviewing their software licensing on a laptop
core-infrastructure

Core infrastructure services

Optimal performance and reliability to support your business goals

Datacom’s core infrastructure services enable businesses to design, procure, and manage foundational IT systems (such as servers, networks, storage, and hybrid cloud environments) with expert support. Our highly certified specialists work one-on-one with customers to architect tailored infrastructure solutions that meet each organisation’s unique requirements.

Our strong partnerships with 200+ technology providers allow us to incorporate the latest proven technologies into your IT environment, keeping infrastructure modern and future-ready.

A man holding a device inside a server room
why-choose-us-

Why choose Datacom for asset lifecycle services in New Zealand?

  • #1

    service provider in New Zealand.
  • 150 +

    onsite and warehouse staff providing asset lifecycle services.
  • 40,000 +

    devices deployed supported with asset lifecycle services.
  • 24/7

    onsite IT support and logistics for businesses.
Our customers in asset lifecycle management
    Foodstuffs logo Transpower logo Tauranga City Council logo Seeka logo Zespri logo Synlait logo Hamilton City Council logo Ballance logo
faqs

Frequently asked questions

What is IT asset lifecycle management?

IT asset lifecycle management involves overseeing an asset from acquisition to disposal, optimising performance, cost-efficiency, and compliance throughout its lifespan. 

What are the key stages of the IT asset management lifecycle?

The main stages include planning and procurement, deployment, maintenance, upgrades, and eventual decommissioning or sustainable disposal.

How does asset lifecycle services benefit businesses?

It can help to reduce costs, improve operational efficiency, minimise downtime, and ensure compliance with regulations, while extending the useful life of your IT assets.

How can Datacom help with my digital asset management?

We make IT lifecycle management simple and efficient. Our asset management solutions cover the full asset management lifecycle—from procurement, warehouse and logistics to maintenance, upgrades, and responsible recycling. Enjoy better asset utilisation, reduced waste, clearer insights, and smarter licensing, as well as save time for your IT team.

What types of IT assets can be managed?

Physical IT assets like equipment, machinery, and infrastructure, as well as digital assets such as software, data, and IT systems.

How can Datacom’s asset lifecycle services help track my organisation’s IT assets effectively?

We can help you effectively track your IT assets by using asset management software or systems that provide real-time tracking, maintenance schedules, and performance analytics. You can then use this information to make informed decisions about your IT requirements.

What are the risks of poor IT lifecycle management?

The risks of not effectively managing your IT assets can include increased costs, unexpected downtime, safety hazards, non-compliance with regulations, and reduced asset performance.

How does IT lifecycle management support sustainability?

The asset management cycle can support your organisation’s sustainability goals by optimising asset usage, reducing waste, and ensuring responsible disposal or recycling of assets at the end of their lifecycle.

What role does technology play in asset lifecycle management?

The right technology can help to better track your IT assets, provide predictive maintenance, enable data-driven decision-making, improve overall efficiency and increase reliability.

How does my organisation stay compliant with digital asset management regulations?

By maintaining accurate records, conducting regular audits, and adhering to industry standards and legal requirements, you can make sure your organisation remains compliant with digital asset management regulations.

What is the cost of implementing asset management solutions?

The costs vary depending on the size of your organisation, the complexity of your suite of IT assets, and the tools or systems used, but the long-term savings often outweigh the initial investment.

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